Families who are struggling to find resources or need assistance in helping their children deal with stress and anxiety due to the cancellation of classes and COVID-19, should reach out to the Student Advocacy Counsellor at their child's schools. Our Student Advocacy Counsellors can help you access resources, answer questions, connect with community resources, and provide support for your children.
In addition, the following resources are available in our communities:
** Please note, this is a work in progress and we are still adding resources.
If you have one to suggest, please email communications@nlsd.ab.ca **
National or Provincial (all communities)
| Resource | Contact Information |
| Kids Help Phone |
Toll-Free: 1-800-668-6868 Crisis Text Line: 686868 |
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Alberta Mental Health Help Line |
Phone: 1-877-303-2642 |
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Addiction Help Line |
Phone: 1-866-332-2322 |
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Family Violence Information Line |
Phone: 310-1818 |
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One Line for Sexual Violence |
Phone: 1-866-402-8000 |
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Telus Mobility for Good Program to support young people transitioning out of care by providing free cell phone packages over a two-year period |
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Alberta Income Support Main Page Income Support can help you and your family with basic living costs and other necessities. Depending on your needs and situation you may be eligible to receive assistance through Alberta’s Income Support program |
Phone: 1-877-644-9992 |
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Emergency Financial Assistance through Alberta Income Support Help with:
Covers: food, clothing, child care, transportation, damage deposit, temporary accommodation, utility arrears(must repay), eviction payments (must repay) |
24-hour Emergency Income Support Contact Centre (available 24/7) Toll free: 1-866-644-5135 TTY toll free: 1-800-232-7215 (ask to speak to Alberta Supports) Fax: 780-422-9681 Email: hs.iscc@gov.ab.ca |
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Residential customers can defer electricity and natural gas bill payments for the next 90 days to ensure no one will be cut off, regardless of the service provider. |
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Employment Insurance Sickness Benefits Provides up to 15 weeks of income replacement for eligible Albertans who are unable to work due to illness, injury or quarantine (self-isolation). One-week waiting period is waived for people in self-isolation. |
Apply HERE |
| Phone: 1-833-456-4566 | |
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Phone: 780-482-4357 |
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Alberta Health Services, Provincial Helplines, Addictions Helpline Medical Information Services, Gambling Addictions Helplines, Parenting Helplines |
Phone: 1-866-332-2322
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Phone: 811 |
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Bonnyville/Cold Lake & Area: 780-594-3417 |
Bonnyville and Area
| Resource | Contact Information |
|
Bonnyville Mental Health |
Phone: Toll-Free: |
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AHS Addictions Services |
Phone: 780-826-8054 |
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Bonnyville Child & Adolescent Mental Health Clinic Treatment planning for ADHD, anxiety and depression |
Phone: 780-826-3346, ext 234 |
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Food Bank Tuesdays by appointment- families can access food bank once every 30 days |
Phone: 780-826-3374 |
|
Alberta Supports |
Phone: 780-826-4175 |
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Bonnyville & District Family & Community Support Services (FCSS) |
Phone: 780-826-2120 |
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Phone: 780-812-3174 Text: 780-207-7535 |
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| Phone: 780-826-2656 | |
| Phone: 780-826-4801 | |
| Phone: 780-573-3733 | |
| Phone: 780-826-3542 | |
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Bonnyville Pentecostal Church |
Phone: 780-826-2722 |
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Kingdom Hall of Jehovah's Witnesses |
Phone: 780-826-3180 |
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Phone: 780-826-5150 |
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Phone: 780-826-4833 |
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St. James The Apostle Church |
Phone: 780-573-7753 |
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Phone: 780-826-3003 |
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Phone: 780-826-3010 |
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Ukrainian Catholic Church |
Phone: 780-826-3028 |
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Ukrainian Orthodox Church of St. Elias |
Phone: 780-826-4502 |
Cold Lake and Area
| Resource | Contact Information |
| Cold Lake Mental Health (Alberta Health Services) |
Phone: Toll-free: |
| AHS Addictions Services |
Phone: 780-594-7556 |
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Cold Lake Food Bank Fridays and Wednesdays |
Phone: 780-594-3656 Email: coldlakefoodbank@incentre.net |
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Distress line: 780-594-5095 |
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*offers free counselling services for those without access to a benefit plan-through a grant from Imperial |
Phone: 780-594-4495 Email: fcss@coldlake.com |
| Supporting Wellness Psychological & Family Services |
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Diagnosis and support for those with FASD |
Phone: 780-594-9905 Email: admin@lcfasd.com |
| Phone: 780-815-0048 | |
| Alberta Supports |
Phone: 780-594-1984 for AISH and Income Support Phone: 1-877-644-9992 for ALL NEW income support applicants |
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Phone: 780-812-3174 Text: 780-207-7535 |
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22 CF Health Services/4 Wing Medical and mental health services for military personnel |
Phone: 780-840-8000, ext. 6824 Phone: 780-815-5481 (mental health) |
Lac La Biche and Area
| Resource | Contact Information |
| Lac La Biche Mental Health (Alberta Health Services) |
Phone: Toll-Free: |
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Phone: 780-623-3100 Toll-Free: 1-866-727-4673 |
|
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Lakeland Out Of the Elements Shelter |
Phone: 780-623-3284 |
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Lac La Biche Canadian Native Friendship Centre Food Bank |
Phone: 780-623-3249 |
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Phone: 780-623-9640 |
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Phone: 780-812-3174 Text: 780-207-7535 |
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Alberta Health Services - Indigenous Health |
780-689-5068 |
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Diagnosis and support for those with FASD |
Phone: 877-594-9905 |
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Victim Services |
780-623-7770 |
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Kikino Métis Settlement Office |
780-623-7860 and on Facebook |
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Beaver Lake Cree Nation |
780-623-4549 |
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Buffalo Lake Métis Settlement |
780-689-2170 |
|
Heart Lake First Nation |
780-623-2130 |
|
Métis Nation of Alberta Region 1 |
780-623-3039 |